Account Deletion

If you have the WetProof app installed, the fastest way to delete your account is in-app:

• Open the app

• Go to Settings → Account → Delete Account

• Re-authenticate (password or social provider)

• Confirm deletion

If you have uninstalled the app or cannot access it, send an e-mail to support@nanoliquidfilm.com with subject "Account deletion request". Include the e-mail address registered to the account. We will process your request within 30 days.

Your account enters a 30-day grace period after a deletion request. During this window you can cancel the request by simply logging back in — you will be asked whether you want to restore your account. After 30 days the account is permanently anonymised and cannot be recovered.

The following data is permanently removed when the 30-day grace period expires:

• Full name, e-mail address, phone number

• Profile photo

• Push notification token and device IDs

• Social sign-in linkage (Google / Apple)

• Hashed password and refresh tokens

Some data must be retained for legal and accounting purposes even after deletion:

• Warranty records (10 years per Turkish Commercial Code Art. 82)

• Invoice and tax records

• Aggregated, anonymised analytics

In retained records, your personal identifiers are replaced with an anonymous reference ("Deleted user"). The records themselves cannot be deleted before their statutory retention period expires.

Questions about account deletion? Contact us at support@nanoliquidfilm.com. We respond within 30 days as required by GDPR Art. 12(3) and KVKK Art. 13.